Step 1: Talk to Us

Tell us what you need.
Whether you’re unsure where to start or already know what you’re looking for, we’re here to listen. Share your needs, concerns, or health requirements, no pressure, no obligation.

📞 Call us: 01773 418 239

📧 Email: enquiries@comfortableduck.co.uk

Step 2: Free Assessment (In-store or Virtual)

We assess the right solution for you.
We offer free seating assessments either at your home or virtually. One of our trained team members (often with clinical experience) will assess your mobility, posture, environment, and specific needs.

🪑 We consider:

• Medical or postural requirements

• Room layout and access

• Comfort preferences

Step 3: Personalised Product Recommendations

No one-size-fits-all.
Based on your assessment, we’ll recommend one or more seating options tailored to your needs and budget. We’ll explain the benefits of each in plain language and can arrange a trial or demo if needed.

🎯 You’ll receive:

• Product comparison

• Transparent pricing

• Advice you can trust

Step 4: Customisation & Ordering

You choose the details.
Once you’ve chosen your chair, we’ll help you personalise it, from fabric and cushioning to features like tilt-in-space, pressure relief, or motorised functions.

✔️ We’ll handle the order
✔️ Clear delivery timelines
✔️ Flexible payment options

Step 5: Delivery, Setup & Support

We bring the chair — and peace of mind.
Your new seating solution will be delivered and set up by our trained technicians. We’ll ensure it’s adjusted properly and that you or your carer know how to use it confidently.

🔧 Ongoing support available
📞 Post-delivery check-ins
🛠 Maintenance & servicing options

The Result? A Chair That Works for You.

Not just a seat — a life-changing solution tailored to your body, your space, and your lifestyle.

Ready to Start?

Let’s chat — we’re here to help, not to sell.